General support guidelines Inquiries via onboarding Reply windows shown

Connect with Corona Esp GPT

A single, streamlined channel powers every inquiry—the signup journey itself. Messages stay tied to onboarding context, ensuring precise routing and faster outcomes.

How to reach us via the Sign Up flow

All inquiries travel through the same onboarding path used to create your account. If you have questions about access, features, or site usage, begin on the Sign Up page and complete the registration steps to submit your message as part of that process.

Begin Sign Up

Visit the Sign Up page and start the registration flow.

Enter your question

Type your inquiry in the message area during onboarding.

Send now

Complete the flow and dispatch. Your inquiry will enter the review queue.

Response timelines and availability

Messages submitted through the Sign Up flow are reviewed in the order they arrive. Turnaround may shift based on workload and regional holidays.

Typical review window

Most inquiries receive an initial reply within 1–2 business days.

Operating hours

Assessments occur Monday through Friday during standard business hours, excluding public holidays.

Priority processing

Clear, contextual inquiries (page, device, concise description) may be expedited.